Document control specialists will invoice, categorize, file, and retrieve documents using specific classification and organization systems. Specialists are responsible for the invoicing of trailers, orderly recording and keeping of physical and electronic documents, including distributing new documents and discarding obsolete records. Specialists will also maintain records and logs of document retrievals, updates, distributions, and removals.
Job Responsibilities
· Assist Sales Department with shipping paperwork, invoices, credits, and other documentation requirements.
· Manage trailer financing process to include communication with banks and dealers through approval process.
· Problem resolution, proofing invoices for accuracy, checking for duplicate documents, missing or incorrect information.
· Assist with audits, inventories, and other research.
· Scheduling meeting, photocopying, faxing, taking notations, or assisting in preparing presentations.
· Answer phone calls and emails from customers, resolving issues.
· Complete legal documentation, such as MSO’s, Bill of Ladings, affidavits, and NAFTA paperwork.
· Filing of documents, and other paperwork.
· Phone skills – talking professionally to our customers and solving their issues.
· Additional duties, as necessary.
Education – Experience Required
· Detail orientated, customer focus, information seeking, willingness to learn, enjoy fast paced team environment.
· Minimum one year administrative or invoicing experience preferred
