Sandler's Strategic Customer Care Training

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Name: Sandler's Strategic Customer Care Training
Date: October 30, 2018
Time: 2:00 PM - 4:00 PM EDT
Ongoing, Gradual and Incremental Training that Works
Event Description:
What are our expectations of people in the frontline? We’re asking them to make outgoing calls, cross-sell, up-sell along with the expectation of higher service levels, but are we preparing them to do these tasks well or are we setting them up for failure? This 10 week course will go to work on the attitudes, behaviors and techniques needed to maximize your inside sales and customer care efforts.  
1600 Sixth Avenue, York, PA 17403
Date/Time Information:
Begins Septmeber 4th and runs through November 6th from 2pm - 4 pm. 
Contact Information:
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Greater Chambersburg Chamber of Commerce
100 Lincoln Way East, Suite A  |  Chambersburg, PA 17201 
(717) 264-7101  |  Fax: (717) 267-0399